Frequently Asked Questions
Everything you need to know about shopping with Mapel Boutique.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your package departs our warehouse.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your request and receive a prepaid shipping label.
Do you offer international shipping?
Yes, Mapel Boutique ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How can I track the status of my shipment?
Once your order has shipped, you can track it through the link provided in your confirmation email or by logging into your account and visiting the 'Order History' section.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products ethically sourced?
At Mapel Boutique, we prioritize quality and integrity. We partner with manufacturers who adhere to strict fair labor practices and sustainable production standards to ensure high-quality, ethical goods.